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Terms and Conditions

User agreement amid the user and Moresand Limited, Trading as Travel Center. Please read the terms and conditions of use prior to utilising Travel Center website and making any bookings.

Your approval to the Terms and Conditions when you utilise the Website, without qualification. If you don’t agree with any portion of the Terms and Conditions, you cannot utilise the Website in any method or make a booking.

All communications concerning customer service or your booking needs to be sent to Travel Center UK, 38 LG Riding House Street, London, W1W 7ES, United Kingdom or email to

Click here to download the printable version of our Terms & Conditions for your future reference.


-All Tickets supplied are Non-refundable, Non-changeable and Non-transferable unless otherwise stated. -Passengers must make sure that all the names are accurate as per their passports and that the travel itinerary is correct. Changes might not be allowed after the tickets are provided and a payment for a new ticket might be charged.

-Airfares are promised upon ticketing only. If there would be any problem with the payment, we would inform you as soon as possible via email and/or phone. Otherwise, we would send you the ticket within 48 hours of your booking with us.

-The free baggage allowance offered to the passenger differs based on the route, class/cabin seating and as per the norms of the Individual airline. Airlines might charge an extra fee for checked-in baggage, additional baggage or other voluntary services. Please contact the airlines straight for the most current updates concerning the baggage payment, weight and sizes of the bags.

-Passengers need to be at the airport 3 hours prior to the departure as tickets could not be refunded or changed because of a no show at the airport.

-Passengers are held accountable for all their travel documentation plus visas. Visas might be needed for the whole journey both for the destination and/or transit. Visas need to be acquired prior to the ticket been issued. Tickets could not be refunded for the negligence to acquire a visa.

Passport, Visa & Health Recommendation

-Passports need to be valid for at almost 6 months past the period of your stay.

-ESTA visa is a necessary requirement for all USA bound travel, plus transiting the USA.

-ETA visa is a necessary requirement for all Australia bound travel plus transiting Australia.

-If your flight has an alteration involving two separate airports with the path, it is your duty to arrange the transfer to the correct airport and also check the transit visa needs.

-If you have reserved code-share flight, terminal swap might be there and you might need a transit visa for switching the terminals. Please check with the embassy or airline straight for checking visa needs in case of terminal switches.

-Travel Center is not responsible for the VISA regulations. Please refer with the relevant embassy or consulate for this detail.

-Health Recommendation: Proposed vaccinations for travel might alter at any time. It is your duty to make sure that you get all the needed vaccinations, take all needed medication and follow all medical guidance in connection.

New passport rules for Travellers to the U.S.A.

The United States of America has made it compulsory, that anyone travelling to the US for holidays or business below the Visa Waiver Program, needs to have the newest Biometric Passport or a Machine Readable Passport that has an electronic chip, even if the electronic visa has been permitted. The biometric passport has a string of lines, that could be swiped by the US Customs/Immigration/Border Protection officers, that would rapidly verify the passport holder's identity and gather other details about the holder.

VWP visitors coming into in the US without the Biometric Passport will be refused entry into the country. Travellers amid the VWP countries are pushed to check with their passport issuing authority to own a biometric passport. Travellers with an instant travel plan, who are not able to have such a passport needs to apply for a US visa at the relevant embassy or consulate.

Your Travel Insurance

The Company firmly suggests that the Client takes out sufficient travel insurance. The Client is hereby urged to read the terms of any insurance to please them as to the fitness of cover. The Company would be happy to quote you for insurance.

Your Travel Protection

Moresand Ltd (ATOL 3517) T/A Travel Center is trading in global flights and holiday packages. All Money paid by you for the flight/holidays are ATOL protected by the Civil Aviation Authority. Flights/packages are protected by CAA.

In case the airline company shuts down or goes out of work because of bankruptcy, Scheduled Flight Bookings are secured below SAFI. But, bookings made with inexpensive airlines or charter flights/airlines are not beneath SAFI.

Changes in Booking

If you want to alter any item – other than expanding the amount of persons in your party/booking – And if we could serve the alteration, you would have to pay a modification fee of GBP 50.00 per booking, including the airline/supplier charges (if any). From time to time we are obliged to gather extra taxes. You would be told about any extra taxes before the ticket issuance/re-issuance. After ticket issuance many of the airlines do not permit modifications.


A certain amount might be enforced by the relevant supplier or airline in the event of a cancellation or alteration to a booking. Kindly refer to the terms & conditions while making booking for more information. Where a cancellation of more than one person on the booking, relevant cancellation fees would be enforced according to every person.

Force Majeure

No blame shall be taken on for, and shall not be liable in respect of any loss or harm or adjustments, postponements or alterations appearing from surprising and unpredictable situations not in our control, like war or threat or war, riot, civil strife, commercial challenges including air traffic control disputes, terrorist activity, natural & nuclear catastrophe, fire or adverse climate states, technical issues with transport, closure or overcrowded airports or ports, cancellation of plans by scheduled airlines. You could check the present state on any country by getting in touch with the foreign and commonwealth office.

Link with Third-Party Vendors

To give one stop, inexpensive and fast services, Travel Center works with third-party vendor travel suppliers to provide leading services such as flight, hotel, car hiring’s and travel extras that demonstrate that the booking contract is amid the customer and the travel supplier. This consists a few of the terms and conditions created by the travel supplier itself, in order to retain his services fluent and firm.

Know the Terms of the Travel Supplier

It is critical to be acquainted with the terms and states of the travel provider so as to deal with each question, arrangement of booking, discount and installment strategies. Booking your agenda with Travel Center gives you the preferred standpoint to purchase the administrations you just require from the travel provider as opposed to purchasing everything appended to the prime administration i.e. flight, occasion and city break administrations. The administrations of an individual or different appointments are accessible from the travel provider through our stage, and the client is not obligated to purchase everything joined to it.

Payment Procedures

Keeping in mind the end goal to book leading services from Travel Center, you are asked to check on the payment page to conclude your acquiring demand from the provider itself. When you have checked on the booking link, it is impractical to pull back your buy which is acknowledged by Travel Center for the benefit of the Travel supplier


After the booking, Travel Center sends you an affirmation email that determines that Travel Center has acknowledged your service booking demand. Kindly keep in mind that this mail is only an acceptance of your purchase and the last verification would be given in the wake of checking the accessibility of your service that you asked for from the travel provider.

Contract with Travel Supplier

When Travel Center gets the accessibility of you’re asked for service from the travel provider, you will get a last email verification with all the important points of interest with a booking reference, ID and other required details. If it's not too much trouble take note of that the agreement with you and the travel provider may be enacted after the verification of service accessibility and the acknowledgment of your booking. All the booking terms, for example, date, cost and accessibility will be promised only after establishing the agreement amongst you and the travel provider.

Alteration of Customer Details

Once the whole booking process is done, the customer could only modify or cancel the information like - name or destination as per our terms and condition (with earlier contact inside 4 hours following the completion of booking stage by getting in touch with our customer care amid 10am to 8pm local time of London, United Kingdom). Kindly keep in mind that such changes in the information are subject to a fee of covering administration services that is recorded in modification/cancellation policies.

Alteration of T&C

The terms and conditions of the travel supplier is varied from that of Travel Center, and it can price its own administration fee for cancellation and modification in your booking. Kindly keep in mind that Travel Center has the right to alter these terms and conditions any time without any earlier notice and will work appropriately from the date these modified terms and conditions are put up on the website. The changed terms and conditions of Travel Center would be reviewed in top preference over any earlier terms and conditions and privacy policies issued prior to including cancellation, modification or transfer in your service booking information.

Full Payment

All costs showed for travel administrations are in GBP (pounds sterling) £. The Customer is required to pay the whole sum at the season of booking, and no incomplete installment is pertinent at the season of booking or reservation of administrations (i.e. flights, lodging, occasions, city breaks, travel protection and auto on lease).

Needed Identification

It would be ideal if you have all the fundamental documents amid your whole outing, and a government provided ID for distinguishing proof of your booking in inns, tickets from the airplane terminal and auto rental for that goal. You might be required to present a duplicate of your ID to the travel provider in the event of fascination and travel additional items.

Necessary Travel Documents

Fundamental travel records incorporate international ID (with earlier time of termination as indicated by the travel goal outside tourism approaches), visa, government provided ID evidence, medicinal authentication for senior subjects, restoratively tested individuals and others according to the law of that specific goal's remote tourism arrangements. Kindly check the assigned goal's service of outside undertakings' site.

South African travel necessities for minors venturing out to and from South Africa. New necessities, presented by the South African Department of Home Affairs from 1 June 2015, indicate that all minors (youngsters under 18 years) are required to create, notwithstanding their visa, an Unabridged Birth Certificate which demonstrates the points of interest of both guardians for all universal go to and from South Africa. Explorers will be made a request to deliver the required documentation at registration for each flight.

Delayed Boarding, Cancellation & Refund

Neither Travel Center nor its partner will be in charge of cancellation and discount of the traveller’s excursion on the off chance that he/she neglects to give important reports at the season of heading out and denied to load onto the flight or enter in the nation.

Extra Fee

There will be an additional expense actualized on the client charged by the goal's administration on passage/exit and will be prohibited from the booking sum which will be paid at the required place amid your outing.

Bulk Booking

In case of bulk/multiple booking for the similar plan, all passengers need to follow the similar route, and no change or cancellation would be accepted in route on individual bases from your booking.

Authority of Travel Center

Travel Center holds the power for change of value/revision of mistakes in any cost flashed on promotions and on sites according to the accessibility, and gives the opportunity to either drop our booking or level the paid sum at the time of booking with the present fee by the debit/credit card utilized in the time of booking, following your consent prior to departure.

Each schedule or administration recorded on the site and ad is given by the travel provider itself. There are chances that a few offices given by the carriers, for example, successive voyager's credits or travel miles might possibly apply on any/all aspects of your booking. It would be ideal if you check with the travel provider of that specific schedule actually to clear up the point.

Pricing, Taxes and Payments Procedures

Costs flashed on the sites and the promoting of flights, inn, occasions, city breaks, protection and vehicles on hire by Travel Center are incorporated with all the charges if not expressed.

The concise information about these charges is accessible on both the schedule points of interest and on the verification mail you will get in the wake of booking.

Other taxes and services like fuel surcharge, baggage, hotel’s value added services, seat reservation and security are eliminated from the package and booking of services you have bought. These fees are needed to be settled based on the designated place, i.e. hotel value added services of the hotel at the time of check-out, additional luggage charge at the airport in the time of check-in etc. If you have any query, please contact the travel supplier straight.

The booking costs of schedule or leading services of Travel Center does comprise of liability insurance, damage waiver, accidental protection, kid security seats, room benefit charges, phone charges, stopping charges (if relevant) vehicle hire pick-up from the site and so forth.

A portion of the charges like extra flight fuel additional charge or any kind of costs in the classification must be paid by the tourist themselves at the assigned place with full measure of settlement.

Travel Center requires full installment from the client with a specific end goal to secure the reservation and booking at the season of acquiring of schedule from your debit/credit card. We take debit/credit cards from all the leading banks with a confirmed billing address.

From here onwards you give the power to Travel Center and to the travel supplier (Third Party) to process the full fee of your booking from the credit/debit card given by you. In order to make a successful payment, you would be asked to offer a valid and authorized credit or debit card.

You would be needed to give your credit or debit card to the vendor during your check-in, pick-up rental car, pick-up flight ticket on the airport to confirm your identity together with a government-issued ID proof. It is crucial that the owner of the card from which the payment has been made has to be one of the travellers traveling with your booking.

To safeguard the cards and frauds, Travel Center confirms your card number with billing address and card confirmation number that is needed to be correct in order to make a successful payment.

Until, the procedure is finished, the route fee of your booking is subject to alteration. Travel Center is not accountable, if within the period of booking, any price modifications from your planned route, and the deal reduces depending on the card of which, you have offered the information.

Talk to our Travel Experts
0203 515 9031

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